Reckon Accounts has stopped working

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Casphone
Casphone Member Posts: 1 ✭
edited October 2017 in Reckon Accounts (Desktop)
Hi. I am using Reckon Accounts 2014 on Windows SBS 2008 Standard SP1. It was working properly until yesterday, and then has sopped working. I have restarted the server, the problem remains the same. I am unable to use the program at the moment. Should I update it? Or any solution? 

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  • Sally McIntosh, Accredited Consultant
    Sally McIntosh, Accredited Consultant Accredited Partner Posts: 468 Accredited Partner Accredited Partner
    edited February 2017
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    Hi Casphone,

    I think I was able to get past this message by right clicking on the icon and saying to run as administrator.

    Try giving that a go.

    Kind regards,

    Sally McIntosh (Sally@samsolutions.com.au)

  • Mirko
    Mirko Alumni Posts: 1,256 ✭✭
    edited November 2015
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    Hey Casphone, this article might also be of use. http://kb.reckon.com.au/issue_view.asp?ID=4103

    It looks into reducing Internet Explorer security settings which could be causing problems.

    ^mirko


  • Linds
    Linds Member Posts: 2 ✭
    edited October 2014
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    Hello Reckon Community ,
    I have just upgraded from Reckon Personal Plus 2013 to 2015 . I did the uninstall 2013 & install 2015 with the CD. Then I assumed all would be good when I went to open an account via the " Reckon Accounts QDF Data File " , but alas .
    I get the horrible message " Reckon Accounts Launcher has stopped working ".
    Help please . For years I have never had a Quicken - Reckon problem and I am very stressed out.
    I am a PC idiot so I need a simple fix .
    Thanks in advance - Cheers , Lindsay

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