This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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We're super excited to let you know access to Colonial First State's FirstChoice Employer Super Clearing House is now available for Reckon Accounts Desktop customers! As a reminder, Reckon has partnered with Colonial First State (CFS) to give Reckon Accounts customers free access to the FirstChoice Employer Super Clearing…
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employees…
The Reckon Community and Help Guides are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password 🔑 Your file password is an important aspect to your security. We highly recommend you read the article below…
As part of a data file maintenance routine, you may need to use the Verify Data function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on the…
As part of a data file maintenance routine, you may need to use the Rebuild Data function. 1. Click on the menu sequence, File > Utilities > Rebuild data Click the OK button when you see either one of these dialog windows 2. In the Save Backup to... window, the default folder location will be the last folder you saved a…
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guide…
Hi, I'm trying to get everything in order to comply with new superstream requirements coming in 1 June. I've only got 2 employees and have put all their super info into Reckon. When I choose export a Super Data Report comes up and there is a heading for Fund ABN. I know the Fund ABN's but there is no space to enter that…
Apologies if this is directed to the wrong area. I am considering changing accounting software. I called up customer support. Spoke with someone who had an accent I had trouble understanding. And what he did tell me sounds very odd to the point that I am unsure if he even understood my needs. (Or that I did understand he…
Is there a way of changing the physical location of where Reckon auto saves these files so they are NOT with the actual reckon file itself??
This error has occured when emailing payslips, however some payslips have been emailed and 2 have not been successful. I closed down reckon and tried again, but get the same msg. what should it do? how can i fix?
Good Morning Is there any updates out yet for the next financial year? Have renewed already and just wondering..
I have been using Reckon Accounts Enterprise since July 2024, since then I have not been able to configure the program in order to create and export SAFF files to our clearing house as I had done previously using Payroll Premier. Does anyone else use Enterprise and know how to do this? I do note that in the employee…
I'm currently setting up for payday super and have registered with Colonials Super clearing house. Currently I pay my employees super through the SBCH and pay my own super directly into our SMSF. Is there a way I will still be able to do this, as I cant see how to exclude my information out of the super report files or…
I am IT support for a client of Reckon who uses the latest version of Reckon Accounts Plus. She uses Parallel's on Mac to run virtual Windows 11 where Reckon is installed and is forever having issues with printing. My suggestion to her is to change reckon to a version that supports native operating on Mac without any…
We have an employee who ended full time employment and was re-hired as a casual, both occurring in this financial year. I terminated the employee when permanent employment ended and lodged an STP which included the cessation date and type and payment of unused annual leave. How do I do the re-hire in Reckon Accounts to…
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