This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
It looks like you're new here. Sign in or register to get started.
Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed to hide inactive…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employees…
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop 🆕 Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 and…
The Reckon Community and Help Guides are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password 🔑 Your file password is an important aspect to your security. We highly recommend you read the article below…
As part of a data file maintenance routine, you may need to use the Verify Data function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on the…
As part of a data file maintenance routine, you may need to use the Rebuild Data function. 1. Click on the menu sequence, File > Utilities > Rebuild data Click the OK button when you see either one of these dialog windows 2. In the Save Backup to... window, the default folder location will be the last folder you saved a…
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guide…
Hi, just wondering if there is a way to see what account a receipt has gone to? I have a customer sales order, showing as paid. It is not showing in the bank account, or undeposited funds. Is there a quick way to see what account this has been posted to?
the A/P summary report is not removing invoices that have been paid (and are marked as paid) from the totals owing and are showing over due. Why would this be happening?
Hello morning Team, Just wondering if anyone had any experience with an IIF file format specific for general journal uploads? We are trying to upload one that will have GST components for each line. The default does not have the tax column (shown below) I tried adding some columns from our BILL upload IIF template and play…
I am unsure of the general ledger transaction for donating a vehicle which has accumulated depreciation
Very weird error. He's the snapshot of the error code: I got him to test logging in to another desktop. He logs in there with no issues. Strangely, if anyone logs into Reckon on another computer, THEN he can login to Reckon on his computer (doesn't matter which one). They're using Reckon Accounts 2024 R1, multi-user…
As per title, preparing statements to send for end of month invoicing and when it goes to create the list it takes up to 30-45 minutes to complete. When it HAS completed, there are 918 results showing, when normally there is either just below or just over 200, and we haven't had 700 more customers this month! Usually the…
Is there a way to link the payroll item Termination Payment - Unused Leave on Termination (U) to the employees Holiday leave record? When I enter the Termination payment, it doesn't reduce the Holiday Hours owing on his record or payslip to zero, nor does it automatically calculate the 17.5% loading.
We have a number of Suppliers in which we need to hit a certain amount to receive FIS (Free into Store Delivery). Is there a way I can add this as either a "pop-up" or a setting in the suppliers?? Thank You
This discussion has been moved.
I used to be able to select to have the memo field show on the statement. The update to ver2024 seems to have removed nearly all configuration options for the statement and the memo field no longer shows. 2024 is meant to allow this configuration plus lots of others - what's happened? We need to show the memo field again
ℹ️ Hit the Follow button to be notified on new announcements as soon as they're posted.
Looking for a little extra help? Check out our Reckon Accounts Hosted help guides for solutions to common errors and issues.
Login to the Members Area to access your Reckon software downloads.
Each Reckon software has its own dedicated category on the Community. Click below to browse all categories.
