This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed toĀ hide inactiveā¦
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info š Applies to employees with an STSL (Studyā¦
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employeesā¦
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop š Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 andā¦
TheĀ Reckon Community andĀ Help GuidesĀ are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password š Your file password is an important aspect to your security. We highly recommend you read the article belowā¦
As part of a data file maintenance routine, you may need to use theĀ Verify DataĀ function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on theā¦
As part of a data file maintenance routine, you may need to use theĀ Rebuild DataĀ function. 1. Click on the menu sequence,Ā File > Utilities > Rebuild data Click theĀ OKĀ button when you see either one of these dialog windows 2. In theĀ Save Backup to...Ā window, the default folder location will be the last folder you saved aā¦
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guideā¦
I have an issue ā We have multiple users and this is creating duplicate sales receipts number. Is there any way to fix this? For the time being, once I identify the duplicate sales receipt, can I rename it by adding an alphabet at the end of the number.Ā Example if Sales receipt number 12345 is duplicated, can I make one ofā¦
Hello. When I migrate my payroll item list to STP 2, will I have to edit the 'Inactive' items (that will never be used again) to comply with the new STP formatting? Please advise? Many thanks in advance.
There is nothing in the help file to tell us the meaning of the rather cryptic tax codes for PAYG in payroll. I know what codes 1-3 mean, but below that they are a mystery. I have foreign nationals who should not be paying the Medicare levy, but I can't find an appropriate code.
š Known Issue - SOLVED ā Employee settings are changing after completing the STP Phase 2 Migration Assistant Hi everyone We've confirmed a couple of issues occurring in the new 2023 version of Reckon Accounts Desktop after completing the STP Phase 2 Migration Assistant. What are the issues? An employee's 'Pay Method' isā¦
Hi Our X has reappeared on www.reckon.com CRTL F5 removes it
Hi all, I have Reckon Accounts Premier. I have been told an employee will get a bonus and wants to salary sacrifice the lot. I do not want the bonus to show in his gross on his payg summary, but the sacrifice needs to be at RESC. I have to set up the item 'salary sacrifice' - any pitfalls to look out for? Then how do Iā¦
Hello Team, We amended payroll items in the past (deduction settings) and the amendments never used to affect the previously locked paycheques. On Sunday, we did however have to amend these bonus and commission payroll items and mapped them to the new liability accounts created. The changes however impacted all theā¦
Hi When trying to install Enterprise I am getting the following error message. The web address shown is incomplete. Typing what I can see just leads me to a home page so is no use. Can somebody please tell me what do from here?
Hi, When running A/P Ageing Summary, I don't have anything outstanding. But when I'm in the supplier centre, I can see some outstanding balances. I open balance report, and it's NIL and looking at the Vendor's transactions it's also shows as NIL. Why is this happening and how do I fix this to NIL as it's not payable. thankā¦
HiĀ We have just set up long service leave in our QB - we have Accounts Enterprise 2019.I have just completed a pay run this morning and it appears as though only some employees are accruing the LSL. Please see below screenshots. Both employees have been set up in exactly the same way but only one is accruing the LSL -ā¦
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