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We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Hi everyone, we're super excited to let you know Reckon Payroll has received a significant new update today! Back in September we communicated the change to the sign-in screen for payroll.reckon.com to portal.reckon.com. This was the first stage of a huge navigation upgrade to Reckon Payroll and with today's update, Reckon…
We're really excited to announce a brand new update to Reckon One that not only gives Reckon One a modern new look but also brings all Reckon One functionality under one cohesive interface! Check out what's included in this update! 🎨 A modern new look! Reckon One has been given a makeover with a modern look and feel…
Hi Everyone! 👋 After a big focus on getting Reckon Payroll STP2 compliant, we’re back and focusing on our accounting features, in Reckon One. We’ve been going through all of our customer feedback and ideas, and prioritising our roadmap according to what’s important to You. There are a number of ways that we’ve been…
We're currently investigating reports of Reckon One and Reckon Payroll experiencing slow speeds when logging in, navigating around or completing tasks. We've got our teams looking into this as we speak and our sincere apologies for the inconvenience this is causing at the moment. More info to follow. ✅ THIS ISSUE IS NOW…
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The system have refunded employee's super contribution despite correct information details the system was not able to process. Technical team is suggesting to submit a SAFF file to the clearing house to process the super.
hi im getting the message saying the employee fund details are unavailable and to update employee records how do i do this? if i click on the default fund is sys USI:null????
When we migrated to Reckon One/Reckon Payroll, the incorrect balances were bought over from the previous application. How can i update?
Hi Team, I have noticed the pay run I submitted to the ATO is still showing as PENDING. It normally doesn't take long to switch over to SUCCESS. I haven't encountered this before, and the payrun looks ok. Is there a technical issue with Reckon Payroll today? Thanks.
Hi Team, I am in the process of setting up a new employee in Reckon Payroll, and when I am filling in the details for their superannuation fund, I am prompted to fill in Financial Institution Details. None of our other superannuation funds previously set up have these details, and unless I put in the details requested,…
Is there a setting to make payments for employee salaries deducted automatically to Cash in Bank account after I marked the payrun as paid?
If I try to create a new employee via the Reckon or Payroll windows, I get as far as leave entitlement and then can't go further… can't save, or anything… the first step where we put in the employee details works but doesn't save. I had support on for the first time and we finally got one employee entered. When i tried the…
Everytime I try to validate, this error appear. I disable the super fund already and no employee is associated with this fund already.
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Manage wages, leave, super and Single Touch Payroll for your employees!