View or not view emails before sending

Judith Nicholls
Judith Nicholls Member Posts: 12
I have seen with many differnet users differnet scenarios when emailing form Reckon Accounts.
I would like to know why this happens.
Desktop version & Hosted.
  1. Invoice or report - Click email - item goes imediately with very little change to the screen.
  2. Invoice or report - Click email - this opens a new email with all email address and the item attached as an attachement - we then clck Send  - and it goes.
My question is - why the 2 different methods?

Judy.

Comments

  • Jamaiel_6490508
    Jamaiel_6490508 Reckon Staff Posts: 74 Reckon Staff
    edited January 2014
    Hi Judy,


    Welcome to the Reckon Community!

    It seems that the difference you noted with the email scenario may be due to the Pre?ferences. Go to the Online preferences and see "Display each email when sending more than one".

    When ticked, it will preview the email awaiting to be sent, otherwise, it will send it immediately.

    Hope it helps!


    Kind Regards,

    Jamaiel