nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Why does Home & Business lock up when printing an invoice to PDF?

Allan_6621281

Im using window 7 64bit. When I try to print an invoice to PDF for emailing the machine hangs, requiring a reboot. I have checked that the conversion printer is installed and changed it from LPT1 to print to file. I have wasted the morning on this and this feature is the only reason I upgraded. Please help.

Comments

John G

Hi Allan,

Welcome to the Reckon Community.

Please refer to this article:
https://community.reckon.com.au/reckon/topics/a9l45bkc1h76t
to set your Reckon PDF Printer (it may be Quicken PDF Printer) to a separate port.

The article refers to QuickBooks V4 PDF converter, but you should read Reckon PDF Printer in its place. Also your print file is wpr.dat and is located at C:\Users\<logged in user>\AppData\ Roaming \Intuit\Quicken\Config

Please let me know how it goes.

If you still have problems please take a screenshot of the error message.

regards,
John.

Allan_6621281

Thanks for your help. I ended up ringing the support line and got it fixed. Your suggestion helped but I could not delete the suggested files as they weren't there. I uninstalled the program and tried again to no avail. The answer was simply to give the conversion printer its own port. No need to delete anything. Thanks again.

John G

Glad to hear you are up and running Allan.