Editing of invoices - When I make a change to an invoice, the software (ReckonAccounts Plus 2013) cr

Client Services
Client Services Member Posts: 1 ✭
edited August 2016 in Reckon Accounts (Desktop)
When I make a change to an invoice, the software (ReckonAccounts Plus 2013) crashes. Why ??

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  • Lax
    Lax Alumni Posts: 58 ✭
    edited November 2015

    Hi

    Welcome to Reckon Community and Thank you for your question.

    Sorry to hear about that, please try the following steps:

    Resort the lists

    Click on List on the menu bar and select any list item on the account/Item button on the bottom left hand corner and click Re-sort list option. Please repeat the steps on all the list items.

    If the problem persists, please try verifying and rebuilding the data file

    How to verify

    Click on file ->utilities->verify data  

    How to rebuild

    Click on file->utilities-> rebuild data

    **Please do a backup of your company file before attempting this process**

    Alternatively you can delete that particular transaction and re-enter it again

    Hope this helps

    Regards

    Lax

     

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