connect scale to pos

Vahid Tghs
Vahid Tghs Member Posts: 26 Novice Member Novice Member
edited October 11 in Point of Sale
Hi All
we just bought a cas pd II scale which connected to usb port( original port is RS232 that we use a cable as adapter to connected to usb
but in POS software for Scale we have only COM ports.
how can I connect this scale to POS software and how can I use scale data in pos>?
Cheers

Comments

  • Kevin V. Russell
    Kevin V. Russell Member Posts: 265 Novice Member Novice Member
    edited June 2015
    You will need a usb to serial converter.
  • Vahid Tghs
    Vahid Tghs Member Posts: 26 Novice Member Novice Member
    edited September 2014
    my pos computer doesn't have serial port so I use serial to usb converter
  • Kevin V. Russell
    Kevin V. Russell Member Posts: 265 Novice Member Novice Member
    edited April 2016
    Correct Andrew The serial to usb converter should create a com port you can attach the scales to. Is there a software disk with the converter?
  • Vahid Tghs
    Vahid Tghs Member Posts: 26 Novice Member Novice Member
    edited April 2016
    Thanks everyone. no software cd or ...with converter
  • Kevin V. Russell
    Kevin V. Russell Member Posts: 265 Novice Member Novice Member
    edited June 2015
    You need an Aten usb to serial converter then. It will do the trick. And the software comes with it. Cheers
  • Vahid Tghs
    Vahid Tghs Member Posts: 26 Novice Member Novice Member
    edited September 2017
    Hi All and Thanks for everything
    I did every setting
    I install the driver. com 9 port assigned to my convertor but POS cannot read from scale and show message that cant read data from scale.image

  • Stan Kudrin
    Stan Kudrin Member Posts: 1 Novice Member Novice Member
    edited September 2017
    try to virtualize your connections https://www.eltima.com/pos-software-port-virtualization-technology/
    This technology could be integrated to any POS software. 
  • Jay Jay
    Jay Jay Reckon Alumni Posts: 55 Former Reckon Staff Member Former Reckon Staff
    edited September 2017
    Hi Vahid,
    since the driver now give you Com 9 as the port number, you can try right click and go to properties on the port and change the port number to port 7 or anything smaller. 
    after change the Port number try restart the PC and see if the POS can pick up the scale now. 
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