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ABA file not uploading onto bank correctly

Amy O'Keeffe

When I upload an ABA file onto our bank, it uploads with an error, and a balance of zero. The bank told me it was self-balancing, and encouraged me to check the preferences to turn this off, which I was unable to find.

Is there an option to turn self-balancing off that I can't find, or another option I can look into?

Thank you

Comments

Kelly Day

Hi Amy,

Go to Chart of Accounts
Right Click on Account used for EFT/ABA Banking
Edit Account
Online Bank Details Tab
Untick "Include Balance Record"
Hope this solves your issue.

Cheers,

Kelly Day

Amy O'Keeffe

Hi Kelly,

All fixed now! Thank you

Didn't even think to look there!

Kelly Day

Awesome, sometimes, just knowing where to look is the key to unlocking the hidden treasure!!