Reckon Accounts Pro 2014 R3 problem with tax table

Benjamin Grabau
Benjamin Grabau Member Posts: 1
edited October 2017 in Reckon Accounts (Desktop)

Hi all,

Just installed the Reckon Accounts Pro 2014 R3 update. It's now telling me there's a problem with my tax table, and I should call Reckon stating error code TTF. I called Reckon on the number provided, but they say they can't help me unless I call their premium rate number. Has anyone come across this issue, or better yet a solution?

The error message reads:

Reckon Account Tax Table

There appears to be a problem with your tax table
Payroll will now be disabled

[ Please contact Reckon on 1800 732 566 stating error code TTF ]

{ OK }


Thanks, Ben

Comments

  • John G
    John G Reckon Staff Posts: 1,570 Reckon Staff
    edited February 2017
    Hi Benjamin,

    Welcome to the Reckon Community,

    Could you please email me your Reckon Customer ID to [email protected].


    regards,
    John
  • Alex Tan
    Alex Tan Member Posts: 83
    edited February 2016
    Hi All,

    This is only an FYI -
    If anyone is experiencing this issue with Reckon Accounts Business 2015 and Windows 10, a user has reported that reverting back to Windows 8 had resolved the issue.

    Kind regards,
    Alex