Cant email invoices from reckon accounts accounting: small business edition

Melanie Rhook
Melanie Rhook Member Posts: 8 Novice Member Novice Member
edited October 2024 in Reckon Accounts (Desktop)
I am unable to email from Reckon Accounts Accounting. It will not save the file as a PDF file. I used to have only Windows Live Mail which I realise it will not work with, but I have just upgraded to Outlook, and still no luck!!

Comments

  • Kevin V. Russell
    Kevin V. Russell Member Posts: 268 Reckoner Reckoner
    edited June 2015
    What is the error message which you are getting
  • Melanie Rhook
    Melanie Rhook Member Posts: 8 Novice Member Novice Member
    edited October 2014

    When I select send invoice - "QuickBooks could not save your form as a pdf file". I've checked the QuickBooks pdf converter in my printers and it comes up with an error code 30 - printer not activated. Not sure how to activate it.


  • Kevin V. Russell
    Kevin V. Russell Member Posts: 268 Reckoner Reckoner
    edited June 2015
    The knowledge base article is 3952.
  • Sally McIntosh, Accredited Consultant
    Sally McIntosh, Accredited Consultant Accredited Partner Posts: 416 Accredited Partner Accredited Partner
    edited February 2017

    Hi Melanie,

    You can try this also:

    http://kb.reckon.com.au/issue_view.asp?ID=3577

    I have managed to get this fixed for my clients, so if you would like me to remotely login to your computer and fix this for you feel free to send me an email directly.

    Kind regards,

    Sally McIntosh (sally@samsolutions.com.au)

This discussion has been closed.

Categories