Upgrading Reckon POS 2013 - 2014 Administrator
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Ian Towell
Member Posts: 12 ✭
Hi, Have upgraded from Reckon Accounts 2013 and Reckon POS 2013 to Reckon Accounts 2014 and reckon POS 2014 with tax update on a machine running Windows XP with no dramas. Accounts side of things running great. Pos Admin & Terminal programs also running great The office machine is a Windows 8.1. has had both Accounts 2013 & POS 2013 Administrator programs running with no problems. Upgraded this office machine from 2013 to 2014 accounts, no problems. Updated with tax update, no problems. Followed the update for installing the POS 2014 and my problems have started, only on the POS 2014 side of things. When I install the POS 2014 Update, had problems with Net Framework 4.0 but read article on how to get around that as my Windows 8.1 has Net Framework 4.5.. From this point on nothing is working correctly with the POS Administrator. 1. No icons on my desktop 2. Go to the folder and click on the Administrator Program and it runs asking for the database locations with no dramas 3. Copied the POS database from the XP machine into the default folder 4. Now all that comes up is that the ERROR CODE 17 database is not compatible with this Program, please update the program..... 5. I have uninstalled manually (as per in the community here) because the POS 2014 is not listed in the Uninstall Program listing. 6. I have also loaded revo (as suggested) and it does not show the POS program even after a new install. 7. Even download a registry cleanup program to cleanup the registry of anything not connected. 8. Have spent a whole day on this and getting very frustrated All through this, the 2014 Accounts runs with no dramas on both machines. I am only wanting to use the POS Administrator to print labels etc. Help needed Thanks Ian
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