Unintentionally overcharged a customer via EFT but keyed in correct amount in POS Lite. Now I cant r
Comments
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Hi Adam,
If this was me, I would just edit it in Reckon Accounts.
When you do your posting at the end of the day it enters the data as a single or multiple sales receipts.
If it is a single sales receipt I would just find it and change it. If all on one sales receipt just edit appropriately.
Although it's nice for POS to be 100% accurate, at the end of the day it is just the front end and Reckon Accounts is the one that holds your "auditable" data so that's what needs to be 100% correct.
I hope this helps.
If you need a remote appointment to help you through this, just send me an email and we can organise a time!
Kind regards,
Sally McIntosh (sally@samsolutions.com.au)
2 -
Hi Sally,
Many thanks for replying so quickly. I will do as you suggest
Kind regards,
Adam
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