Cannot open file. The QDF file is from a later version.

Rick_7211390

I have gotten a new laptop and decided I update my Quicken 2009 to the latest version. So I got reckon accounts personal 2015 . Anyway my problem is when I try to open my back up file it keeps coming up with this error message.Cannot open file. The QDF file is from a later version. I cant figure out what i am doing wrong. I have gone through all the options tried updating not that I need to because 2015 is alot newer then 2009 so I just dont understand. Thanks for any help! Cheers Rick

Unknown

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John Campbell

I think you are asking a very good question.

What is the use of backups if RPP 2015 can not open these old versions of the backup files ?

RPP should be able to restructure these old backup files as it reads them.

There is no use in having backups if they are made obsolete.

I will be interested to see what answer Reckon gives for this.

John

Rick_7211390

I have personal plus.

vinia

Hello Rick,

Thank you for using Reckon Community.

About the message you are getting, just wondering if you have used Invoices in your Quicken 2009. If you are, then you need to have Home & Business instead. But if not, its best for us to have a look into your file or even the version you have previously used to make sure it is indeed 2009. Because it maybe earlier than that.

Kindly email me your customer id so I can have a look into your records also If I need to ring you I would so we can resolve the issue.

my email: vinia.laguda@reckon.com.au

Kind Regards,

Vinia

Reckon Technical Support Team