I can't email I just get MAPI error code 80040154 (340) at line 947 in sendemail.cpp) outlook 2013

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Michael_7249760
Michael_7249760 Member Posts: 1 ✭
edited October 2017 in Reckon Accounts (Desktop)
I can't email from reckon 2014 I just get MAPI error code 80040154 (340) at line 947 in sendemail.cpp) I have my outlook 2013 open and synced to my gmail but error message still comes

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  • Sally McIntosh, Accredited Consultant
    Sally McIntosh, Accredited Consultant Accredited Partner Posts: 468 Accredited Partner Accredited Partner
    edited February 2017
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    Hi Michael,

    Have you tried this?

    http://kb.reckon.com.au/issue_view.asp?ID=480

    Kind regards,

    Sally McIntosh (sally@samsolutions.com.au)

  • Tapps
    Tapps Member Posts: 3 ✭
    edited November 2015
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    I followed these steps to solve the registry issue with Mozilla Thunderbird but the invoices are sent as a default moz.mapi file that my client needs to save to his desktop as *.pdf to open them. Using Widows 7 SP1 and RA SB 2014. Any help appreciated.
  • Mirko
    Mirko Alumni Posts: 1,256 ✭✭
    edited November 2015
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    Hey Tapps, RA is natively configured to work with Outlook, thus issues like these may occur with unsupported emailing clients. In this thread a customer advises they were able to resolve the moz.mapi issue by emailing singular emails and not in bulk. There may also be issues as Thunderbird has been discontinued by Mozilla a few years ago. Hope the steps in the previous thread help.
  • Geoff Mason
    Geoff Mason Member Posts: 3 ✭
    edited July 2015
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    Dear Reckon. Wake up and SMELL the roses.  It is 2015 and Mozilla Thunderbird is alive and well.

    Sort out your software as not everyone wants to use OUTLOOK !!

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