I installed Reckon today and it now won't open saying it was installed on a different computer.

Natalie Butler
Natalie Butler Member Posts: 1 Novice Member Novice Member
edited October 2024 in Personal Plus and Home & Business

This relates to Reckon Accounts Home & Business 2015. The attached message is appearing when I try to open my brand new reckon.  I installed this today and closed the program, I went to go back in to add some information and now it won't let me and is asking me to pay another license!

image

Comments

  • Mirko
    Mirko Reckon Alumni Posts: 1,116 Former Reckon Staff Member Former Reckon Staff
    edited November 2015
    Hey Natalie, the personal range can only be installed on one machine at a time. Please give customer service a call on 1800 RECKON. They will be able to refresh your license to the new machine. :)
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