Personal plus 15 hangs and reports not responding

Glen_7363140

This 'hang' usually occurs after working in one of the investment accounts (this includes just viewing contents and not necessarily entering data). It happens when I exit the account by clicking on another account. I have conducted a full rebuild of my PC included wiping all discs clean. Reckon Personal Plus was then installed from Disc without any other program being installed - not even Outlook. The 'hang' is still there.

Mirko

Hey Glen, try to validate and if need be super-validate the file. See if this issue remains. Also could you test you you experience the same issue with a sample file - if not, it would support my initial though that there maybe a corruption with the data file (in particular one of your accounts). ^Mirko

Glen_7363140

Thank  you Mirko for your brilliantly quick reply. I have validated and super validated the file. I have not been able to generate the hang since then ... but the hang is intermittent, so I am a bit nervous.

I do not think it is the file as I run a second (licenced) copy of Quicken on another computer at another site - and copy files between them. The system runs perfectly at that second site.

Leave this with me for a few days and I'll let you know if the validation/supervalidation fixed the issue

Thanks

Glen