conflicted company files on dropbox

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Johanna Dusty Flya McArthur
Johanna Dusty Flya McArthur Member Posts: 1
edited February 2020 in Reckon Accounts (Desktop)
I store my company file on dropbox and have accidently created a conflicted copy. i have unknowingly been updating both compay files sonow neither one is complete. Is there a way to merge the two files or export the missing information to one file?

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  • Shane_6461899
    Shane_6461899 Reckon Staff Posts: 339 Reckon Staff
    edited February 2020
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    Hi Johanna,

    Sorry to say we don't have any way of merging the files.  The only solution we can offer is to choose a file to keep and re-enter the data missing from that file.  Sorry but we don't have any other solution.

    Regards,
    Shane.

  • Adrian_6974554
    Adrian_6974554 Member Posts: 191 ✭✭
    edited February 2017
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    You can try Zed Axis

    http://www.zed-systems.com/products/axis.aspx
    It has a trial version that you can still use to export and import transactions.

    It works well, the only thing I came across was if two suppliers had the same invoice number it would join both together. But this was using version 10.0 they are up to version 11.2, so may have been fixed. But it did save a lot of rekeying, only had to correct a couple of transactions.