Item category and sub category layout has changed

Mereki
Mereki Member Posts: 13 Reckoner Reckoner
edited October 2024 in Reckon Accounts (Desktop)
Reckon Accounts Pro - 2014 (Desktop)

We have just upgraded, and used to have our items laid out in the inventory list so there were subitem categories, and these were indented on the list.  eg: clutch parts may be the subitem, and indented underneath were all related part numbers.

The list now appears in one long string.  This is not very user friendly, as the indents used to help us track our way down the list.  I've tried resorting the list and nothing has changed. 

Is there a preference setting for this?  Or a workaround?  It's making it hard to generate invoices.

THanks.

Comments

  • Deny Dharmawan
    Deny Dharmawan Reckon Alumni Posts: 114 Former Reckon Staff Member Former Reckon Staff
    edited August 2016

    Hi Mereki,

    Please try the following.

    In the Item List, click 'Item' at the bottom left, then select 'Hierarchical View'.

    Regards,

    Deny Dharmawan

  • Sally McIntosh, Accredited Consultant
    Sally McIntosh, Accredited Consultant Accredited Partner Posts: 393 Accredited Partner Accredited Partner
    edited February 2017

    Hi Mereki,

    Just for future reference, this can also happen in the customer centre and chart of accounts. If you follow Deny's instructions you can fix this in other areas too!

    Kind regards,

    Sally McIntosh (sally@samsolutions.com.au)

  • Amanda_7512580
    Amanda_7512580 Member Posts: 2 Novice Member Novice Member
    edited May 2015
    Help Please I had the same issue, but now have the problem of not being able to make the inactive items active again?
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