Invoice template border colour - Accounts Plus 2014

In the Help under "Add or remove field borders on a printed form" it says there should be the option in the Borders tab to change the border colour, the thickness and the rounding, but in the actual software it is missing.
I'm pretty sure it was there in earlier versions because I created the template in the first place - it's just now I can't edit it.
Why does the Help say one thing, and the program something different?
Comments
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Hi Sean,
Thank you for your post.
You can still add, remove or change border color of the field in the layout designer of the template.
Here I have captured a screen shot for you to guide through stepwise, hope this helps.
Layout Designer of the template >>Select the field>>Double click on the field you want to change the color>> You will see the screen as below and simply follow the steps:
Please feel free to let me know if you need further guidance,
Kind Regards,
Babi0 -
Hi Babi
Thanks for your reply, but you are incorrect.
I don't know what version of Accounts you are looking at, but those options do not appear in the Accounts Plus 2014 version.
Here is what I have in my version. I know I USED to have the options you are showing, but they are not there any longer.0 -
Hi John,
I have checked in the Plus 2014 version too and I can still see the same.Would you mind to provide me your customer ID?
Thanks,
Babi
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Hi Babi
My customerID is: xxxxxxx
Thanks
Sean
(edited by moderator)0 -
Hi,
I am also having the same issue. Please help! Customer ID is xxxxxxx.
(edited by moderator)0 -
HI, am having exactly same problem as above with reckon accounts plus 2012
any advice appreciated
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Sorry, Accounts Plus 2021
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On the much older version such as QuickBooks Pro 2002, the Border property is like the example shown above which does not have any colour options.
In the current 2021 Plus software, the same options are available as in the older Pro (as the Plus and Pro features were merged). The Plus software does not have the additional customisation options.
It is in the Premier versions where the additional color settings became available.
In the current Reckon Account Premier 2021 software, the Layout Designer has more functionality and options.
Regards,
Reckon Data Recovery Team
Data Services Tip - Try this first before requesting a data service
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Thank you, the answer appears to be upgrade to Premier version. Will contact Sales and investigate. Thank You, Keith
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Hi Keith,
Is the only functionality that you need, being to be able to customise the template on a once-off basis, or would there be other features in Premier that would benefit you?
You should be able to download a trial version of the Premier software so you can test out the added features.
You can also try in that trial version, creating a test invoice template in which you make changes to the border colour.
Then export that template.
Then import that test template into a TEST data file in your Reckon Accounts Plus 2021 software .
Then test whether you can print or save an invoice transaction to PDF format to see if the colour or other template modifications are still displayed or generated correctly in the Reckon Accounts Plus software.
Regards,
Reckon Data Recovery Team
Data Services Tip - Try this first before requesting a data service
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Thank you for these options, frustrated as must have worked originally as document exists, but lost border
when modifying form. Wasted so much time as is not stated anywhere (and i looked) that plus range does
not have this functionality. Seriously lost more than 2 days work looking. Will live with it and Upgrade next time software due.
Thank You, Keith.
0
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