Quickbooks Accounting 2010/11 crashes when trying to change printer settings Error Code 14527 58292

Maurie

When I go to print i get an error saying 'the selected paper size is not supported by this printer'

Over the weekend I began receiving this error message after uninstalling an Epson printer driver. Funny thing is, I'm not trying to print to the Epson but only to PDF. When I go to File>Printer Setup, it immediately errors with error code 14527 58292 and shuts down the program.

I have tried reinstalling Acrobat and Quickbooks to no avail.

Does anyone have a solution for this?

Lax

Hi Maurie,

Thank you for the post.

Sorry to hear that.

Few questions :
what operating system are you using there?
were there any updates installed recently?

Here are few suggestions you can try:
please ensure that your physical printer has a green tick next to it (note the screen shot below)
if it doesn't please right click on the printer and select the option set as default printer.



option 2: delete the printer files
you can find the printer files by opening my computer-> Local drive (C;) -> program data
(if the program data file is hidden  click on view and tick the box "Hidden Items")

double click on the intuit folder-> Quickbooks 10/11 
locate the file "QBPRINT.QBP" and right click on it and select the option delete.

reopen the Quickbooks program and try again to save it as a PDF

keep us posted on the outcome