IMPORTANT INFORMATION FOR OUR RECKON USERS REGARDING SINGLE TOUCH PAYROLL PHASE 2

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Add a new Utilities menu option for Backup Log (QBBackup.LOG) and Error Log (QBWIN.LOG)

ReckonDataRecoveryReckonDataRecovery Reckon Staff Posts: 824 ✭✭✭
edited July 2019 in Accounts Business Range
In Reckon Accounts (desktop/hosted) can you add menu options to allow users to quickly view the Backup Log or the Error Log, without having to navigate through Windows or manually search for it.

Example: It can be added under the File menu then Utilities 


File | Utilities | Show Backup Log

File | Utilities | Show Error Log


How to find the backup history for a Reckon Accounts data file - QBBackup.log

Rebuilding a datafile in Accounts Business

Reckon Accounts Hosted Error Log Download

How do I find the qbwin.log in Hosted

Where is the rebuild error log on Accounts Hosted? How can I view it?

* Data Recovery Team * 

Comments

  • ReckonDataRecoveryReckonDataRecovery Reckon Staff Posts: 824 ✭✭✭
    edited July 2019
    For Accounts Hosted users:

    Siince those log files are currently stored in folders to which users do not have access, then have those actions:

    Result in the those log files being copied from those inaccessible folders to the users own My Live (Q:) drive perhaps in a new folder called LOGS


    File | Utilities | Show Backup Log
    - saves the backup log to Q:\Logs\QBBackup.log

    File | Utilities | Show Error Log
    - saves the backup log to Q:\Logs\QBWin.log



    * Data Recovery Team *
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