Why is the word 'Standard' automatically printed on the last line in a delivery docket & Packing Sli
Any ideas as to why it is there? how it gets there? how to remove it?
"it just is".... wont cut it here!
RA2015 (& RA2014) Premier
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it doesn't come up on mine; I take it you've tried customising the template0
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So I Had another look at this issue... It was my client who brought this to my attention and I thought it might have to do with that file, but alas.... when playing with my file I also had this 'standard' turned up.
if there was no amount in the invoice then it was not there & if the item had 'E' as it's GST code then also 'standard' did not show...
soo this says to me that it is linked to 'S' GST coding...
so I am back to.... any ideas on how to remove?1 -
Hi all,
We have the same issue with the delivery docket template in Reckon;
On each document created via Reckon, the last line in the description column shows "10% GST".
I tried to customise the template, playing with different fields, without any luck...
Is someone can help to get rid of "10% GST" at the bottom of the delivery docket?
Many thanks in advance for your time and assistance.
Marion L.
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Hi Marion
In your sales order entry screen down the bottom in the Customer Tax Code field does it say GST?
Delete that so the field is blank & that should get rid of the "10% GST" in the description column.
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Hi Trevor,
Thanks for your prompt answer.
I just checked but the Tax Code field is already blank on both sales order entry and delivery docket entry.
The strange part is that the "10% GST" does not appear on the Sales Order Confirmation or on the Tax Invoice but only in the description column of the delivery docket.
I am wondering if it could come from the customer profile/details directly.
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Hi Marion
I think you're right about the customer profile.
I don't use delivery dockets but I do use sales orders, I've done some testing and on the sales order I can make the "10% GST" line appear by having Tax Code in the customer details/profile set to GST, changing the Customer Tax Code from blank to GST (as above) or changing a line item tax code from blank to GST.
Making the "10% GST" line disappear from the printed sales order can be achieved by deleting GST from any one of the above fields.
Hope this helps.
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Hi Trevor,
Your answer has been really helpful to me
I found the way to print the delivery dockets without "10% GST" ! (after a few testing too)
I am glad because I use Reckon since a little while now and I always wondered why does this appear on my delivery dockets.
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Cheers Marion
Glad to help.
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I also have the word "Standard" appearing on my packing slips/ delivery notes.
I have been using a custom delivery note template for a while now but it has only started happening since I removed the price columns from it recently.
All my customers have a blank Tax Code, and I have tried removing the S (standard) tax code from line items but this has no effect.0