Trouble with new Reckon Personal Plus 2015

Dianne Boardman
Dianne Boardman Member Posts: 5 Reckoner Reckoner
edited October 2024 in Personal Plus and Home & Business
I have just upgraded to Personal Plus 2015. Since then I'm having trouble with the system, first of all it wouldn't back up, kept crashing the system and shutting down. Now I have uninstalled and started fresh, it worked this afternoon, now when I try to go back into the program, it tells me that I installed it on a different computer and wants me to pay for another licence. So frustrated. I have used Quicken/Reckon for many years now, but the non stop problems with this one is really annoying and frustrating me. Any help or suggestions would be appreciated.

Comments

  • Fred_7639421
    Fred_7639421 Member Posts: 38 Reckoner Reckoner
    edited November 2015
    What Version of Windows? - Have you tried Right clicking on Icon and running as Administrator?
  • Mirko
    Mirko Reckon Alumni Posts: 1,116 Former Reckon Staff Member Former Reckon Staff
    edited November 2015
    If Fred's suggestion doesn't do the trick Dianne, please give us a call on 1800 RECKON so our team can look at the licenses. ^Mirko
  • Dianne Boardman
    Dianne Boardman Member Posts: 5 Reckoner Reckoner
    edited August 2015
    Thanks for you replies, I was using Windows 8, but now using Windows 10. The problems have been resolved, thanks for the suggestions.
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