scheduled+bills+and+deposits

Peter Ferrett
Peter Ferrett Member Posts: 11 Reckoner Reckoner
I am using Reckon Accounts Personal Plus 2015.I have an earlier post where this function duplicates invalid transactions. Now when I enter a new recurring bill say rates $400 this month then $400 next quarter, instead of showing $400 in this moths graph leaving positive cash flow for the month the graph shows a negative amount exceeding $17000. This happens with each new repeat new account I enter. This does not happen when an existing account is edited. No error code is generated. When I look at the calendar for that transaction it shows $400 repeated  numerous times. Too many to count.

Comments

  • Lax
    Lax Reckon Alumni Posts: 58 Former Reckon Staff Member Former Reckon Staff
    edited November 2015
    Hi Peter,

    Thank you for the post.

    Sorry to hear that, few questions:

    How old is this data file?
    How often do you backup the data file?
    Have you done a data verification?

    keep us posted
  • Peter Ferrett
    Peter Ferrett Member Posts: 11 Reckoner Reckoner
    edited November 2015
    My Quicken files go back to 1994. The file I am working with now was renamed 13/07/15
    Backup normally twice a month
    Since about 5 months ago I validated about every two weeks because of the buildup of invalid files as per my earlier post
  • Lax
    Lax Reckon Alumni Posts: 58 Former Reckon Staff Member Former Reckon Staff
    edited November 2015
    Hi Peter,

    Thank you for that information, are you able to test this scenario on the sample file?
  • Peter Ferrett
    Peter Ferrett Member Posts: 11 Reckoner Reckoner
    edited November 2015
    Sorry unable to recreate in sample file
  • Lax
    Lax Reckon Alumni Posts: 58 Former Reckon Staff Member Former Reckon Staff
    edited November 2015
    Thanks for that Peter.

    It looks like an issue with your data file

    please try the following:
    1.create a backup of the data file
    2. Validate the data file by clicking on File -> file operations-> validate
    3. delete the recurring bill entry
    4. Validate the data file again
    5. Re-enter the recurring bill

    keep me posted on the outcome
  • Fred_7639421
    Fred_7639421 Member Posts: 38 Reckoner Reckoner
    edited August 2015

    Hi Peter,

    I have been thinking (I'm a slow thinker)

    Firstly to answer your particular problem - I have no idea (sorry) - however this is the way I would try and isolated (hopefully fix it)
    Secondly - Apologies in advance. You may be a whiz with Computers/Quicken and have already done all or similar to this.


    1) Make full Image backup of the HD to external source and verify that it works. (Just in case)
    2) Make a Restore Point (but don't count on it working)
    3) (a) Copy or ZIP the current Quicken Data Set (HCX/IDX/QDF/QEL/QIN/QPH etc) to  external source in a named folder.
       (b) Using current Quicken - Delete Memorised Payee List, Validate, Super Validate and copy or (ZIP) Data Set to external source in a named folder.
    4) Uninstall Quicken and manually delete all ref. to Intuit/Quicken in Registry.
    5) Use CCleaner (free) - including Registry Section.
    6) If Hard Drive is NOT SSD check for errors and defrag.
    7) If everything working normally with Computer, re-install/register Quicken.
    8) Copy (overwrite) back (3b)
    9) If the problem still exists, then it is probably a corrupt Quicken Data Base.
    10) If it works normally - problem solved.
    11) If everything goes Bellie Up - Try Restore Point, if this fails then Restore Image.

    Again apologies - not trying to teach Grandmother to suck eggs (Old Aussie saying - shows how old I am)

    Regards

  • Peter Ferrett
    Peter Ferrett Member Posts: 11 Reckoner Reckoner
    edited August 2015
    Thanks, this sounds similar,but in much more detail than suggested by LAX. I'm a bit pressed for time at the moment and need to live with the problem. Will definitely give it a go. Thanks again
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