If the Reckon PDF Converter IS appearing on your computers devices, do the following:-
Go to your Reckon Accounts Icon and right click, then right click on the Reckon Accounts icon that pops up.
Then go to properties > compatibility and check the “Run as Administrator” box.
Apply > OK
Next, go to your Outlook icon and right click, then right click on the Outlook icon again.
Go to Shortcut tab and click advanced and check the “Run as administrator” box > OK.
Apply > OK.
Best of luck.
Janelle