Upgrade to Personal 2015

Glenn Maher
Glenn Maher Member Posts: 2 Novice Member Novice Member
edited October 2024 in Personal Plus and Home & Business
upgraded from personal plus 2013 to personal range 2015, the welcome screen continues to come up when opening and worst of all the transaction date has changed to month/year and cannot figure out how to change it back. reinstalled 2013 but the problem continues any suggestion please?

Comments

  • Deny Dharmawan
    Deny Dharmawan Reckon Alumni Posts: 114 Former Reckon Staff Member Former Reckon Staff
    edited August 2016

    Hi Glenn,

    You can try a few things below.

    Run the programs as Administrator.

    Make sure that your data (QDF) is located in the local drive C.

    Reckon Accounts Personal follows your computer date format. If you want to change it, you need to change your computer's date format. For Windows 7, in Control Panel > Region and language.

    If you still have the issue, please provide us with your Operating system details.

    Regards

    Deny Dharmawan

  • Glenn Maher
    Glenn Maher Member Posts: 2 Novice Member Novice Member
    edited November 2015
    thank you that fixed my date problem and I shortened up the account name to fix the welcome screen problem
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