Problem - no attachment when emailing invoices, remittance advice/payslips
Where do I start? Installed Windows 10 which caused problems with emailing invoices etc so I restored Windows 7 which crashed the computer. Had to wipe everything and reload the computer, printer drivers etc. I can use Reckon ok (enter bills, do invoices, pays etc) but when I go to email an invoice, remittance etc there is no file attached. I am using Reckon Accounts Premier 2015 and Windows 7. Help!
Comments
-
Hi Maria,
I'm sorry you're experiencing such issues.
Please try the instructions as below first.1. Set your UAC Setting to default in the Windows Control Panel.
2. Run Outlook as Admin by right clicking on the icon and in Properties Menu select Run as Administrator
3. Open Outlook first
4. Run Accounts 2015 as Admin by right clicking on the icon and in Properties Menu select Run as Administrator. Open second.
5. Turn on "Display each email when sending more than one" in the preferences
If this doesn't work could you reply with the email program you are using and the year version.
Regards,
Jason.
0
Categories
- All Categories
- 6.4K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 5.9K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.3K Reckon Payroll 🚀
- 21 📢 Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 3K Reckon One
- 7 📢 Reckon One - Announcements
- 11 Reckon Invoices App
- 14 Reckon Insights
- 107 Reckon API
- 822 Payroll Premier
- 308 Point of Sale
- 1.9K Personal Plus and Home & Business
- 63 About Reckon Community