How can I open a Reckon Business file when it has a .nd extension

Corinne_7636863 Member Posts: 8
edited February 2017 in Reckon Accounts (Desktop)
A client has put a Reckon Business file in Drop Box for us to pick up but it appears with a .nd extension and we can't open it.  Is there a way to open this file?


  • Adrian_6974554
    Adrian_6974554 Member Posts: 191 ✭✭
    edited February 2017
    Hello Corrine

    Get them to back up the file then put the .qbb file in the drop box.

    The .nd is not the file that you require.

  • Alex Tan
    Alex Tan Member Posts: 83
    edited February 2016
    Hi Corinne,

    There are 3 typical file types you can receive from your client.
    1. .QBW - running company file
    2. .QBB - standard backup of the company file
    3. .QBM - portable backup of the company file
    Please ask your client to upload one of the 3 and please note that you should not open a file directly from a dropbox. Copy/move the file out of the dropbox and put it on your local PC hard drive then make attempts to restore/open the file.