Hi there does anyone in Perth have the home and business program 2015

matt_8078755
matt_8078755 Member Posts: 5 Novice Member Novice Member
edited October 2024 in Personal Plus and Home & Business

Comments

  • gazza73
    gazza73 Accredited Partner Posts: 637 Accredited Partner Accredited Partner
    edited February 2017
    What is the problem that you have with this 2015 version of RA H&B?

    Gary
  • matt_8078755
    matt_8078755 Member Posts: 5 Novice Member Novice Member
    edited February 2016
    My bas report when I generate it comes up with zero amounts in it. I had a credited reckon person come out and they said that they have Neva seen this program before
  • matt_8078755
    matt_8078755 Member Posts: 5 Novice Member Novice Member
    edited February 2016
    Do you have any suggestions Gary?
  • John G
    John G Reckon Staff Posts: 1,353 Reckon Staff Reckon Staff
    edited February 2017
    Hi Matt,

    Welcome to the Reckon Community.

    Firstly, have you configured the BAS report for the correct date range (Customise > Date Range)?

    Secondly,call up a Tax Detail report for the same period - do you see the transactions that contribute to this BAS report?  What codes show in the Tax Code column?


    Hope to have this sorted out soon.


    regards,
    John.


  • matt_8078755
    matt_8078755 Member Posts: 5 Novice Member Novice Member
    edited February 2016
    Is it possible to contact your self by phone John?
  • matt_8078755
    matt_8078755 Member Posts: 5 Novice Member Novice Member
    edited February 2016
    Nothing seems to be working John
  • John G
    John G Reckon Staff Posts: 1,353 Reckon Staff Reckon Staff
    edited February 2017
    Hi Matt,

    Please post screen images of your BAS report and the Tax Detail Report or if you prefer, email them to community@reckon.com.

    regards,
    John
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