Hi there does anyone in Perth have the home and business program 2015

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matt_8078755
matt_8078755 Member Posts: 5 ✭
edited February 2017 in Personal Plus and Home & Business

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  • gazza73
    gazza73 Accredited Partner Posts: 803 Accredited Partner Accredited Partner
    edited February 2017
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    What is the problem that you have with this 2015 version of RA H&B?

    Gary
  • matt_8078755
    matt_8078755 Member Posts: 5 ✭
    edited February 2016
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    My bas report when I generate it comes up with zero amounts in it. I had a credited reckon person come out and they said that they have Neva seen this program before
  • matt_8078755
    matt_8078755 Member Posts: 5 ✭
    edited February 2016
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    Do you have any suggestions Gary?
  • John G
    John G Reckon Staff Posts: 1,570 Reckon Staff
    edited February 2017
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    Hi Matt,

    Welcome to the Reckon Community.

    Firstly, have you configured the BAS report for the correct date range (Customise > Date Range)?

    Secondly,call up a Tax Detail report for the same period - do you see the transactions that contribute to this BAS report?  What codes show in the Tax Code column?


    Hope to have this sorted out soon.


    regards,
    John.


  • matt_8078755
    matt_8078755 Member Posts: 5 ✭
    edited February 2016
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    Is it possible to contact your self by phone John?
  • matt_8078755
    matt_8078755 Member Posts: 5 ✭
    edited February 2016
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    Nothing seems to be working John
  • John G
    John G Reckon Staff Posts: 1,570 Reckon Staff
    edited February 2017
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    Hi Matt,

    Please post screen images of your BAS report and the Tax Detail Report or if you prefer, email them to community@reckon.com.

    regards,
    John

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