non qif file from bank account

Hi
I have a US Bank Account that doesn't download to QIF files.
It does download QFX, QBO or xls.
How do I get Reckon to recognise any of these files?
Thanks

Comments

Rav

Hi Lynne,
Use the QBO option, when importing you must use the Web Connect File option found by navigating File > Utilities > Import > Web Connect Files

Let me know how you get on

Cheers
Rav

Lynne Dartnall

That doesn't work as the import only looks for QFX files and you don't have the option to change it

Andy_8801808

I have a US Citibank bank account and also can't import the transactions. I can download to QIF file and convert to QBO, I can select my account to import to, but the final conversion and upload errors. The error states file not uploaded, try again and contact tech support.
I get the same error when using the Utilities > Import > Web Connect Files and selecting the QBO file.

I suspect the final conversion errors due to the US date format? A function to covert US date would really help, - and enhance a great product.

Cheers Andy