Report detail are "off",

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Robyn Schack
Robyn Schack Member Posts: 2
edited May 2020 in Reckon Accounts (Desktop)
I am using Accounts Plus 2014. Tried to create a sales report for customers (detailed ) for month of January. Instead of 1 invoice for the customer it comes up with 7 all dated 12/1/16.Three have one invoice number and four have another. When I open them they are the invoices for November and October. When I go back to check the customers there is no problem with the data. What in hell has happened? I have turned off the computer, removed the battery, removed it from the power source etc etc. Please help.

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  • Stella Carr
    Stella Carr Member Posts: 40
    edited May 2020
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    Have you hot your reporting basis set to cash maybe? Set it to accrual and you should be ok.
  • Robyn Schack
    Robyn Schack Member Posts: 2
    edited May 2016
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    Thankyou so much! ! ! ! I have at least got the right info but four line of the same thing. I can get on with the BAS. Hallelujah! Very grateful!