I keep getting Error 1920 message when installing Reckon Accounts Pro 2013

Caroline Parker
Member Posts: 2 Novice Member

I'm trying to reinstall Reckon accounts pro 2013 from the reckon site as a download. I am able to download & unzip the file and start to install until in gets to a point where I get an error message Error 1920.Service Quickbooks Dataebase Manager Service(QBCF) MonitorService failed to start. Any suggestions ??
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Comments
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Hi Caroline,
Check out these Support KB articles and their suggestions -
http://kb.reckon.com.au/issue_view.asp?ID=4906
http://kb.reckon.com.au/issue_view.asp?ID=5256
Let me know if there is any change
Cheers
Rav0 -
Thanks Rav, this worked. I needed to turn on Microsoft .NET Framework 3.5.1 and was able to install straight away.
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Excellent to hear Caroline! Thanks for letting me know
Cheers
Rav0
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