error code 1603 on windows 10

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garry_8317752
garry_8317752 Member Posts: 2
edited February 2017 in Reckon Accounts (Desktop)
having trouble loading reckon accounts 2016 on to window 10 keeps coming up with error 1603 any help please

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  • Big Hat
    Big Hat Accredited Partner Posts: 95 Accredited Partner Accredited Partner
    edited February 2017
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    Hi

    Here are some Knowledgebase Articles that may assist as I had the same issue myself:

    http://kb.reckon.com.au/issue_view.asp?ID=5330

    You will need to Activate .Net 3.5:

    https://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_install/how-to-instal-net-fr...


    John Peppas

  • garry_8317752
    garry_8317752 Member Posts: 2
    edited February 2017
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    thanks john but no sucess.

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,743 Community Manager Community Manager
    edited December 2016
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    Hi Garry,

    There is a further support info relating to this error code with reference to the Microsoft .NET Framework requirement here -
    http://kb.reckon.com.au/issue_view.asp?ID=263

    Let me know how you get on

    Rav

    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • David Lee
    David Lee Member Posts: 12
    edited February 2017
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    HI,
    I'm trying to load QB Pro 2012/13 on a new Win 10 laptop and get an Error 1603 "There was a problem installing Microsoft .NET Framework 1.1 SP1"

    I've tried various on line help suggestions and none of them have (or consultants that I called) helped.

    Has anyone done this successfully?

    If so - how?

    I find it unhelpful at being told to pay another $800 for something that I bought only 5 years ago!

    Regards
    David Lee