🚨 STP SUBMISSION PROCESSING DELAYS 🚨
Currently there are delays with STP submissions being processed due to a ATO system issue. Submissions are currently queued and will be sent for processing once we've received confirmation the ATO have resolved their issue.
Error Message on Entering A Bill

Diane
Member Posts: 3
I am trying to enter a bill and keep getting the following - An Error Occurred while determines updates to debtor/creditor data. What does this mean? Has anyone else had this message. I switched to Reckon but am seriously considering changing again as it is always slow and I keep getting constant error messages.
0
Comments
-
Hi Diane,
I'll check in with the Reckon One team around this error and come back to you.
Thanks,
Rav0 -
Hi Diane,
Does this issue occur on every bill you are attempting to enter or intermittently?
0 -
21/07/16
Hi Diane,
I have been informed by the Reckon One team that the issue you experience last week regarding not being able to save a bill is now resolved.
Regards,
Scott.
0
Categories
- 17.9K All Categories
- 6.2K Accounts Hosted
- 5.7K Reckon Accounts (Desktop)
- 10 PaySauce for Reckon Accounts NZ
- 2.9K Reckon One
- 7 Reckon Invoices App
- 917 Reckon Payroll App
- 9 Payroll App - Help Videos
- 13 Reckon Mate App
- 11 Reckon Insights
- 98 Reckon API
- 752 Payroll Premier
- 288 Point of Sale (Desktop)
- 1.8K Personal Plus and Home & Business
- 49 About Reckon Community