Error Message on Entering A Bill

Diane_8334249
Member Posts: 3 ✭
I am trying to enter a bill and keep getting the following - An Error Occurred while determines updates to debtor/creditor data. What does this mean? Has anyone else had this message. I switched to Reckon but am seriously considering changing again as it is always slow and I keep getting constant error messages.
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Comments
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Hi Diane,
I'll check in with the Reckon One team around this error and come back to you.
Thanks,
Rav0 -
Hi Diane,
Does this issue occur on every bill you are attempting to enter or intermittently?
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21/07/16
Hi Diane,
I have been informed by the Reckon One team that the issue you experience last week regarding not being able to save a bill is now resolved.
Regards,
Scott.
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