Database file corrupted: How do I open the back up?

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Joshua Hanchett
Joshua Hanchett Member Posts: 3 ✭
edited August 2016 in Point of Sale
Hi. We are using Reckon POS 2015 for our cafe. 

Our Database file on the server is coming up with a corrupted warning. After exploring further it's saying it is definitely corrupted and 'Administrator' isn't allowing me to open. 

How can I access a database backup? I am very unfimiliar with windows. 

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  • Joshua Hanchett
    Joshua Hanchett Member Posts: 3 ✭
    edited August 2016
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    Hi Andrew, 

    Thanks for the quick response. The POS client isn't working at all and POS administrator wont open because of the corrupted file as well. 

    How can i restore from a backup copy??? 

    Thanks in advance. 
  • Joshua Hanchett
    Joshua Hanchett Member Posts: 3 ✭
    edited August 2016
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    Thanks Andrew! That worked perfectly!!! 

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