Emailed reports not being received by Outlook

Hi, just recently whenever I email an excel report to my outlook address I am not receiving it. I have sent the same report to my gmail account and received ok so it appears to be a setting in outlook that is blocking the report coming through - does anyone know what to change? I'm running office 2013. thanks in advance

Comments

Rav

Hi VM,

Are the emails being diverted to a Junk/Spam folder by any chance?
Have you previously been receiving emails successfully to this account from Hosted?

Are you able to make accountshosted@reckon.com a trusted address and retry?

Stella Carr

Sounds to me like the attachment is being stripped off by Nanny Microsoft. Have a look at your security settings in Outlook I would suggest.

Stella

VM_7313333

You champion! Yes, I had received excel reports via outlook email address previously but it had recently stopped. I had already checked junk/spam and reports were not there BUT have now added accountshosted@reckon.com as trusted address and tada!! working again. thanks a bunch.

Rav

Awesome! Thanks for letting me know

Cheers
Rav

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