line item does not have a number error

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Stephen Balson
Stephen Balson Member Posts: 14 Reckoner Reckoner
edited October 2024 in Reckon One
When saving an invoice I intermittently get "Error: Line item does not have a number". I (and others) had this problem a year ago and it was resolved. It seems to have stared again with the format change to Reckon One.This is happening on a Mac using Safari.I have had to enter an invoice three times before it was saved with multiple items.
I have just had this happen again on a bill. I deleted items until it saved. I then entered the same items again and it saved.It would help if the error was more specific or highlight the row with the problem.

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  • Rav
    Rav Administrator, Reckon Staff Posts: 14,337 Reckon Community Manager Community Manager
    edited February 2017
    Really sorry to hear you're experiencing this error Stephen,

    Our Dev team are looking into issues with the ability to save invoices as we speak, the deployment of the fix shouldn't be too far off.

    I'll keep you posted here,

    Thanks,
    Rav
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