Tax Table Update October 2016 - Error 5009

Brett Saunders
Brett Saunders Member Posts: 4 Novice Member Novice Member
edited October 2024 in Reckon Accounts (Desktop)
I'm trying to install the October 2016 Tax Table Update, but keep getting the following Error Message:

Error Code:         -5009 : 0x8002802b

Error Information:

>Ctor\ObjectWrapper.cpp (163)

>Ctor\ObjectWrapper.cpp (391)

>Kernel\Component.cpp (1161)

>Kernel\CABFile.cpp (384)

>SetupDLL\SetupDLL.cpp (1694)

PAPP:Reckon Accounts 2016 OCT Tax Update

PVENDOR:Reckon Ltd (http://www.reckon.com)

PGUID:5911A572-D2A4-469a-B087-5FD4EF89275F

$10.1.0.238PAK

@Windows  (9200) BT_OTHER 11736.1228


Would greatly apprecite anyone's help to fix this please.  Using Reckon Accounts Enterprise 2016/17 on Windows 10 Pro with All Anniversary Updates.

Comments

  • Luke
    Luke Moderator, Reckon Staff Posts: 203 Moderator Moderator
    edited August 2018
    Hi Brett,

    Welcome to the Reckon Community!

    Could you please try following this knowledge base article we have on this error.

    Please let me know how you go.

    Luke.
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