Tax Table Update October 2016 - Error 5009

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Brett Saunders
Brett Saunders Member Posts: 4 ✭
edited August 2018 in Reckon Accounts (Desktop)
I'm trying to install the October 2016 Tax Table Update, but keep getting the following Error Message:

Error Code:         -5009 : 0x8002802b

Error Information:

>Ctor\ObjectWrapper.cpp (163)

>Ctor\ObjectWrapper.cpp (391)

>Kernel\Component.cpp (1161)

>Kernel\CABFile.cpp (384)

>SetupDLL\SetupDLL.cpp (1694)

PAPP:Reckon Accounts 2016 OCT Tax Update

PVENDOR:Reckon Ltd (http://www.reckon.com)

PGUID:5911A572-D2A4-469a-B087-5FD4EF89275F

$10.1.0.238PAK

@Windows  (9200) BT_OTHER 11736.1228


Would greatly apprecite anyone's help to fix this please.  Using Reckon Accounts Enterprise 2016/17 on Windows 10 Pro with All Anniversary Updates.

Comments

  • Luke
    Luke Moderator, Reckon Staff Posts: 221 Moderator Moderator
    edited August 2018
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    Hi Brett,

    Welcome to the Reckon Community!

    Could you please try following this knowledge base article we have on this error.

    Please let me know how you go.

    Luke.

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