market index download

Craig Sayers
Craig Sayers Member Posts: 10
I am using Windows 10, Reckon Accounts Home & Business 2016. I am having trouble downloading the market index for many indexes. Some appear to have stopped downloading in January 2016 then other in June/July 2016. How can I get my Reckon to download the indexes as expected? ie S&P 500 I have clicked on the download but the download appears not to update as expected. Your assistance would be much appreciated image


  • John G
    John G Reckon Staff Posts: 1,599 Reckon Staff
    edited February 2017
    Hi Craig,

    Thanks for asking the Reckon Community.

    All international indices are updating.  Australian Indices are not available on One-Step Update.

    Have you updated the qwutil.dll file?  See the thread: Personal Plus 2016 share price downloads for details.


  • Craig Sayers
    Craig Sayers Member Posts: 10
    edited October 2016
    Thanks John. I've updated the suggested file and it appears to be working as it should. Thanks Craig