RESOLVED: Reckon One Issue - 3 November 2016

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Rav
Rav Administrator, Reckon Staff Posts: 15,432 Community Manager Community Manager
edited February 2017 in Reckon One
Hi everyone,

We are currently experiencing an issue with the ability to access Reckon One.

Our IT team is aware of the issue and are investigating as we speak.

We sincerely apologise for the inconvenience, further updates will made here as soon as possible.



*UPDATE - 12:55pm*

Hi everyone,

This issue looks to be isolated to those who are NOT currently logged into Reckon One.

There is no impact to those who are currently logged in and working on their Reckon One books.

Further updates to follow



*UPDATE - 1:08pm*

Hi all,

Access to Reckon One has now been restored. 

Please access the Reckon One page as normal here

Thank you all for your patience and once again, apologies for any inconvenience caused.

Rav

ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,432 Community Manager Community Manager
    edited February 2017
    Options
    *UPDATE - 12:55pm*

    ?Hi everyone,

    This issue looks to be isolated to those who are NOT currently logged into Reckon One.

    There is no impact to those who are currently logged in and working on their Reckon One books.

    Further updates to follow

    Thanks
    Rav

    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,432 Community Manager Community Manager
    edited February 2017
    Options
    *UPDATE - 1:08pm*

    Hi all,

    Access to Reckon One has now been restored.

    Please access the Reckon One page as normal here

    Thank you all for your patience and once again, apologies for any inconvenience caused.

    Rav

    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

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