How useful is the TLG file for a Reckon Accounts Desktop/Hosted data file recovery

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Datarec_ReckonLtd
Datarec_ReckonLtd Reckon Staff Posts: 1,110 Reckon Staff
edited February 2018 in Reckon Accounts (Desktop)
 

The TLG file is only useful as long as there is a recent good backup set from the same company data file that it can be paired with.

 

The TLG file contains the actions/activity that has occurred since the last full backup (with complete verification) has been made.

 

Let’s say you have a current damaged file called “My File.QBW” that has transactions from 01/07/2010 to 30/11/2016 that cannot be opened at all and is unrecoverable.

Yet you have its corresponding TLG file “My File.QBW.TLG” available.

 

Also, assume that you have multiple backup sets.

 

            “My File (backup 30062016, 1230pm).QBB”

 

            “My File (backup 30092016, 1245pm).QBB”

 

            “My File (backup 31102016, 1250pm).QBB”

 

 

The current TLG file “My File.QBW.TLG” would contain only the activity since the backup dated 31st October called “My File (backup 31102016, 1250pm).QBB”

Therefore the TLG file would contain data that has been added/deleted/modified from 01/11/2016 to 30/11/2016.

 

If the TLG file is in good condition/undamaged and the backup dated 31st October is also in good condition then the chance of a successful recovery is high and the resulting reconstructed data file will contain all the info from the 31st October backup as well as the changes in the TLG file from 01/11/2016 to 30/11/2016.

 

If the backup dated 31st October is damaged, yet the prior backup dated 30th September is in good condition, then whilst the TLG file can still be useful in the recovery effort, the resulting reconstructed file will be missing the data from the period 01/10/2016 to 31/10/2016.

 

If the backup dated 31st October and 30th September are both damaged, yet the prior backup dated 30th June is in good condition, then whilst the TLG file can still be useful in the recovery effort, the resulting reconstructed file will be missing the data from the period 01/07/2016 to 31/10/2016, yet contain data in the period 01/11/2016 to 30/11/2016 that came from the TLG file.



Regards,
Reckon Data Recovery Team

Comments

  • RustyHonda250
    RustyHonda250 Member Posts: 4
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    this is bull **** and i get no help

  • RustyHonda250
    RustyHonda250 Member Posts: 4
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    yep still trying no help no advise and i pay every year...even guy on phone offered no help just go to community thing to get help so can any one tell me in english how to get reckon to respond...

  • Kris_Williams
    Kris_Williams Member Posts: 3,400 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
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    What exactly is the problem? The only backup I would rely on is the qbb file, I personally don’t know anything about the tlg file or its value. But I’m sure that info above would be correct, but also old.

  • Datarec_ReckonLtd
    Datarec_ReckonLtd Reckon Staff Posts: 1,110 Reckon Staff
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    Hi @RustyHonda250

    You have left a comment on the support article titled "How useful is the TLG file for a Reckon Accounts Desktop/Hosted data file recovery"

    Is the problem you are experiencing in any way related to the TLG file?

    If it is not related to the TLG file, it is best to post a new question.

    Please add a clear title to the post to indicate a summary of what the problem is and in the body of your question, provide as much clear details about the problem you are experiencing so that the community can assist you.