The program is trying to send an email message on your behalf

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Greg Hines
Greg Hines Member Posts: 6 ✭
edited December 2016 in Reckon Accounts (Desktop)
Hi all,

Windows 8.1 x64, Outlook 2016 & Accounts Premier 2016.

When  trying to send an email from within Reckon (eg: Invoice) I get the message prompt "The program is trying to send an email message on your behalf ...".

If I click on 'Allow' the message is sent.  How do I stop this prompt from happening whenever I send an email?  Have selected "Never warm me about suspicious activity" in Outlook too but the message is still occurring.

TIA

Greg

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  • Steve Cook
    Steve Cook Member Posts: 150 ✭✭
    edited December 2016
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    The message might be coming from your anti-virus software.
    Look in your anti-virus software and/or firewall for settings about scanning outgoing emails.
  • Greg Hines
    Greg Hines Member Posts: 6 ✭
    edited December 2016
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    Hi Steve,

    Checked AVG and it's set to only scan incoming emails.  Also disabled AVG and problem is still there.

    Greg
  • Greg Hines
    Greg Hines Member Posts: 6 ✭
    edited December 2016
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    Has anyone else any ideas why I cannot stop this prompt when sending emails via Reckon?

    TIA

    Greg

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