ERROR cannot email invoices "

BBP
BBP Member Posts: 2 Novice Member Novice Member
edited February 2017 in Accounts Hosted
cannot email invoices message says "could not save this form as a PDF, either reckon accounts PDF converter is missing or not functioning properly. Reinstall reckon accounts PDF converter whilst signed in as Windows admin user"

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,195 Reckon Community Manager Community Manager
    edited February 2017
    Hi BBP,

    Sorry to hear you're having some issues with emailing via Hosted.

    In the first instance, can you please exit your file and then close all active sessions in your Hosted control panel and logout.

    Close your browser and then retry emailing, let me know if you still run into the same problem

    Cheers
    Rav
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