Error creating an ABA file for online banking. The error "Unable to create the folder .... the syste

Debbie_7630441
Debbie_7630441 Member Posts: 7 Novice Member Novice Member
edited June 2019 in Accounts Hosted
I am unable to create an ABA file in the online banking. The error I am getting "Unable to create the folder .... the system cannot find the path specified". Please advise.

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,321 Reckon Community Manager Community Manager
    edited February 2017
    Hi Debbie,

    I've found this KB article relating to this particular error message. Does it apply in your case?

    Unable to create the folder ‘foldername\’ when creating an ABA file on Reckon Accounts Hosted

    Let me know how you get on

    Cheers
    Rav
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  • Debbie_7630441
    Debbie_7630441 Member Posts: 7 Novice Member Novice Member
    edited June 2019
    Thanks Rav. I managed to clear the problem. I had to remove "/" from the company name.
  • Rav
    Rav Administrator, Reckon Staff Posts: 16,321 Reckon Community Manager Community Manager
    edited February 2017
    Glad to hear it's resolved Debbie!
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