problem with security certificate reckon one
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Aleta Coroneo
Member Posts: 5 Novice Member

I can't login to Reckon One. Internet Explorer and Google Chrome both say "problem with security certificate". I logged in on the same pc 30 minutes prior.
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Comments
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I just found the maintenance notice that Reckon One will be down 18/4/17 from 10pm to 3am.
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Same here. I had a session going and one of the reconciling transaction steps bombed out. Then tried logging back in and can't log in on either browser...only get "problem with security certificate' message.
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Awww shucks!
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Hi guys,
Really sorry for the inconvenience last night, as Aleta mentioned we were performing necessary maintenance on Reckon One overnight.
Info here - https://community.reckon.com/reckon/topics/reckon-one-maintenance-19-april-2017
I'm happy to report it's been completed and everything should be good to go this morning.
Thanks for your patience and let us know if you run into any issues.
Cheers
Rav0 -
Hey Rav, I can't log in now... are there still issues with this?
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Hi Steph,
Can you let me know what you're encountering when you attempt to login?0 -
I get "No terminal server is available to run application 'RA.2016.AU.R2'0
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Google Chrome is saying 'not secure' with this text:
Your connection is not privateAttackers might be trying to steal your information from app.reckonone.com (for example, passwords, messages or credit cards).
NET::ERR_CERT_DATE_INVALID
Automatically send some system information and page content to Google to help detect dangerous apps and sites. Privacy Policy
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Internet Explorer, I get this:
There is a problem with this websiteβs security certificate.
The security certificate presented by this website has expired or is not yet valid.
Security certificate problems may indicate an attempt to trick you or intercept any data you send to the server. We recommend that you close this webpage and do not continue to this website.Click here to close this webpage.
Continue to this website (not recommended).
More information
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Thank you Steph, and sorry about this. Our Reckon One team has been alerted and are on the case right now.
I'll keep you posted.0 -
Hi again Steph,
The security certificate issue is now resolved.If you have any trouble accessing Reckon One now, please try clearing your browser cache and cookies.
Let me know how you get on
Cheers
Rav1 -
All good, thanks team!1
This discussion has been closed.