error code 6123

Cathy Bouchet

Have Premier account 2015,and cannot load company file as I am getting error code 6123, can anyone help.
Thanks

Comments

Zappy

Turn off the data base server manager. Happy to help.

Rav

Hi Cathy,

There's info on this, including Kevin's suggestion, in this KB here -
-6123, 0: Connection to the Accounts Business company file has been lost

Zappy

Good one Rav

Cathy Bouchet

Thanks Have tried turning multi hosting off,will not turn off, have done repair in reckon,still no luck, can open Reckon but it will not let me open my company file.

Zappy

Is the file in the default directory? Have you turned off the database manager service?