Multi currency

Robyn Wiltshire
Robyn Wiltshire Member Posts: 4 ✭
edited August 2019 in Reckon Accounts (Desktop)
I am using Reckon Enterprise 2016 and I have a customer that had to be invoiced in Euro but required gst on the invoice. The payment has come in however it won't apply the total amount to the customer and keeps leaving a balance. Can anyone help me please?

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  • Robyn Wiltshire
    Robyn Wiltshire Member Posts: 4 ✭
    edited July 2017
    GST charge is correct under the circumstances as per the ATO, we are an Australian company.
    The problem is being able to allocate the payment, it keeps under allocating the amount to the invoice in question. 
  • Robyn Wiltshire
    Robyn Wiltshire Member Posts: 4 ✭
    edited August 2019
    Thanks for your help Kevin... it was an issue with a software discrepancy which has been fixed by Reckon thank goodness :)

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