QTY in Estimates

Cathie Simpson
Cathie Simpson Member Posts: 4 ✭
edited August 2017 in Reckon Accounts (Desktop)
Hi, i have a couple of items that I have added to an estimate that are free, but when i change the $ amount to zero, it automatically changed the QTY to zero, so the customer thinks we aren't sending the items.  Accounts Premier 2017

Comments

  • John G
    John G Reckon Staff Posts: 1,576 Reckon Staff
    edited August 2017
    Hello Cathie,

    Welcome to the Reckon Community.

    When you change the $ amount, are you changing the Total amount or the Rate Amount? The former will change the Qty to zero as it needs that to times the rate price to produce zero.  Change the Rate price to 0.00 and the Total will change to 0.00 and the Qty will remain.


    Hope this helps.

    regards,
    John.  
  • Cathie Simpson
    Cathie Simpson Member Posts: 4 ✭
    edited August 2017
    Thanks John,

    I do not have a Rate column in the estimates forms. I will amend the forms then everything should be good to go.
    Thanks again.
    Cathie
  • Cathie Simpson
    Cathie Simpson Member Posts: 4 ✭
    edited August 2017
    Update: Rate column added, working perfectly now. Thanks again.

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